In these uncertain times, there is no way to continue business as usual.
So, we will continue business as unusual. ACo has worked hard to find new ways to provide design services and materials to homeowners who find themselves sitting at home planning their next home improvement project.
Whether you are planning a new kitchen, bathroom, or just simply replacing your flooring, virtual design services are no longer the future, they are the new reality. The challenge of designing your project, taking measurements, and selecting the perfect finishes virtually may seem daunting, but the team at ACo is here to help.
We have modernized the way we do business so we can guide you through our simple virtual approach – The ACo Way – to ensure a safe and worry free experience that will have you loving where you live in short time.
AN ACo DESIGNER WILL REACH OUT TO YOU VIA YOUR PREFERRED METHOD OF CONTACT
Our designer will establish which apps you will use for Video Conferencing, Measuring, and Design Inspiration. We will help you download them to your phone, tablet, or computer. See resources section for list of apps and descriptions
VIRTUAL DESIGN CONSULTATION
Prepare by finding inspiration photos online to guide your ACo Designer.
Show your ACo Designer around the space via video conference.
Discuss design inspiration, project details, and budget.
Designer will walk you through taking specific measurements.
ACo will provide budget pricing.
VIRTUAL SELECTION PROCESS
From the ACo Showroom, your ACo Designer will virtually walk you through selections utilizing video conference.
Create and share selections via Morpholio.
Designer will deliver samples to your front porch.
FINAL DESIGN VIRTUAL MEETING
Your ACo designer will virtually share final selections, drawings, and pricing.
Once selections have been made and design is ready for field measure, we can either proceed with the in-home measure steps below or wait until you are comfortable for an in-home visit to finalize measurements and scope.
IN-HOME MEASUREMENTS AND SCOPE REVIEW BY DESIGNER & PRE-CONSTRUCTION MANAGER
Is everyone healthy? Take temps, no cough etc.
Take sanitation precautions.
All staff members are checking daily to ensure they aren’t sick. We always take our temperature before we come out and would never send someone who is sick to your home.
We wash our hands for 20 seconds with warm water before we arrive and use hand sanitizer upon arrival.
Upon arrival, we wear footies and rubber gloves. Everyone carries a job site safety kit.
We maintain a social distance of 6-feet or more throughout the entirety of the appointment as we confirm measurements or install.
We will wipe down doorknobs, light fixtures, counters and any other surfaces we come in contact with.
Verify measurements and scope.
VIRTUAL DESIGN REVISIONS
We will provide the design revisions necessary to ensure you love where you live.
VIRTUAL DESIGN FINALIZATION
Verify final selections and scope
Approve your final design documents via Pandadoc electronic signature software
Once the contract is signed we can either proceed to schedule the installation or wait for a date until you feel comfortable having people in your home.
INSTALL – All trade partners, installers, and ACo employees will follow these health and sanitation guidelines when entering a jobsite. Daily logs will be kept for cleaning records.
We will setup a sanitation station at your home. Including:
Hand sanitizer (if available)
Cleaning supplies and wipes
Following these steps will help prevent the spread of coronavirus to keep everyone healthy.
Washing hands often with soap and water for 20 seconds.
If soap and water are not available, using a hand sanitizer that contains at least 60% alcohol.
Avoid touching eyes, nose, and mouth with unwashed hands.
Avoid contact with people who are sick.
Put a distance (6 feet recommended) between yourself and others.
Clean and disinfect frequently touched jobsite surfaces, i.e. counters, light switches, doorknobs, toilets, faucets, sinks, etc. every day or jobsite visit.
When you are ready to tackle a home improvement project while practicing social distancing, but aren’t sure where to start, ACo is here to help. Using video conferencing, in-home measuring apps, virtual reality, and even our flooring visualizer, our designers will guide you through design and installation of your project from afar.
Get started on that home improvement project you have been dreaming of so you can love where you live.
Connect with ACo today for your free virtual in-home design consultation.
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